Descriere: Nobel Prize winning economist Paul Krugman and renowned researcher Maurice Obstfeld set the standard
Autori: Paul R. Krugman (Author) | Editura: PRENTICE HALL | Anul aparitiei: 2011 | ISBN: 9780132744836 | Categorie: Coursepacks
James M. Henslin
Essentials of Sociology: A Down-To-Earth Approach [With Access Code]
Student: Study Smarter! Need Additional Help Studying? Use these great tools to help you get a better grade! 1. Study Guide study and test-taking tips chapter summaries learning objectives key terms and people practice tests with answer key PowerPoint lecture outlines Check with your bookstore or order online (www.mypearsonstore.com): Ordering ISBN: 0-205-57892-6 2. MySocLab (mysoclab.com) "MySocLab" is an online resource that combines text, video, audio, animations, and other kinds of multimedia to make learning sociology fun. It includes: a complete e-book version of the text self-scoring practice tests individualized study plan video, audio, and Web activities data analysis and map exercises "Sociology in the News" a tutorial on "Writing About Sociology" ...and more! Access code required. Access codes are included with some new copies of the text at your instructor's request; or order online (www.mypearsonstore.com). Ordering ISBNs: "MySocLab" Access Code Card --Website version: 0-205-67252-3 (Available to anyone for individual use. No course ID required to register.) "MySocLab" Access Code Card--"Pegasus" version: 0-205-67254-X (Select this version if your ...
MacMillan/McGraw-Hill (Author)
Math Connects, Grade 2, Real-World Problem Solving Readers Package (Sheltered English)
Real-World Problem Solving Readers deliver multi-leveled mathematics real-world problem solving cont
Susan M. Sanderson
Introduction to Help Desk Concepts and Skills [With CDROM]
@lt;p@gt;Essential IT Skills for On-the-Job Success@lt;/p@gt;@lt;p@gt;Mike Meyers, one of the premier computer and network skills trainers, has developed a learning system designed to teach key IT principles in an easy-to-understand style that will prepare you for an IT career. His proven ability to explain concepts in a clear, direct way makes these books interesting, motivational, and fun.@lt;/p@gt;@lt;p@gt;Inside this book, you will learn to: @lt;/p@gt;@lt;ul@gt;@lt;li@gt;Identify the components of a successful help desk @lt;li@gt;Understand the six steps required to process a call @lt;li@gt;Accurately document calls @lt;li@gt;Determine the root cause of a problem and evaluate possible solutions @lt;li@gt;Understand how computer telephony integration (CTI) functions @lt;li@gt;Use performance management methods @lt;li@gt;Integrate asset management and security policies with technical support @lt;li@gt;Learn effective communication skills to deal with a variety of situations and users @lt;/ul@gt;@lt;p@gt;CD-ROM features: @lt;/p@gt;@lt;ul@gt;@lt;li@gt;Learning edition of HelpSTAR software for hands-on experience with Help Desk best practices @lt;li@gt;Audio recordings of sample ...